Privacy policy

Last updated: May 15, 2026

HJones London operates this website and online store. Throughout this Privacy Policy, the terms “we”, “us”, and “our” refer to HJones London.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

SECTION 1 — PERSONAL INFORMATION WE COLLECT

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the website, we collect information about:

pages or products you view,
websites or search terms that referred you to the site,
how you interact with the website.

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including:

your name,
billing address,
shipping address,
payment information,
email address,
phone number.

SECTION 2 — HOW WE USE YOUR INFORMATION

We use your information to:

process and fulfill orders,
communicate with you,
provide customer support,
prevent fraud and security risks,
improve our website and services,
send marketing emails if you opt in,
comply with legal obligations.

SECTION 3 — SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases, and general Shopify application.

For more information, you may review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

SECTION 4 — PAYMENTS

Payments are processed securely through Shopify Payments and other secure payment providers. We do not store your full payment card details.

SECTION 5 — COOKIES

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.

You can control cookies through your browser settings.

SECTION 6 — THIRD-PARTY SERVICES

We may share your information with trusted third-party providers who help us operate our business, including:

payment processors,
shipping and fulfillment providers,
analytics providers,
email marketing services.

These third parties only receive the information necessary to perform their services.

SECTION 7 — DATA RETENTION

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

SECTION 8 — YOUR RIGHTS

If you are a resident of the United Kingdom or the European Economic Area, you may have the right to:

access your personal information,
correct inaccurate data,
request deletion of your data,
object to processing,
withdraw consent for marketing communications.

To exercise any of these rights, please contact us at:
contact@hjoneslondon.com

SECTION 9 — SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

SECTION 10 — CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

SECTION 11 — CONTACT

If you have any questions about this Privacy Policy or your personal information, please contact:

HJones London
contact@hjoneslondon.com
United Kingdom